Clearing Failed Logins

You can set Vision 3 to lock out a user if they unsuccessfully log in too many times.

To unlock a locked account:

Note - You must be logged in as a System Administrator to access Security.

  1. From the Vision 3 front screen, select Management Tools - Control Panel - Security.

  2. Under Current Users, right click on the member of staff concerned and select Clear Failed Logins.

The member of staff can now log in.

Note - If the administrator is locked out contact the Help Line, see Contacting Us for Support for details.
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